Privacy Policy

FMS are committed to protecting your privacy online. We protect any personal information you give us while you use our website. 

This policy is written in accordance with the Data Protection Act 1998. If you have any questions about it, please contact us at the following address: 

26 Kings Hill Avenue,
Kings Hill,
West Malling,
ME19 4AE

Tel: 01732 526320
Email: [email protected]

By continuing to use this website you are signifying your agreement to the terms of this privacy policy.

Personal information

Personal information is information that can be used to identify you. It can include your name, date of birth, email address, postal address, telephone number, fax number and credit/debit card details. 

We collect personal information when you ask about our activities, register with us (for example, registering to download documents), order our marketing services or otherwise give us personal information.

How do we use your information?

We use your personal information to give you the information, services, or products you ask for. We can also use your information for administrative purposes, to let you know about any changes to our services. We sometimes also share your information with our service providers, trading companies, and associated organisations (who work with us to get the information you ask for). 

FMS is responsible for collecting your personal information. Your personal information is not shared with third parties or used in any other way (other than described in this policy or as required by law) unless you agree. 

Where indicated - usually by a tick box asking for your permission – we may use your personal information to create a profile of your interests and preferences. This information is not shared with other organisations. 

We reserve the right to share your personal information if we are legally obliged to and to enable us to apply our terms and conditions and other agreements. This includes exchanging information with other organisations for fraud and credit risk reduction. 

Unfortunately, no data transmission over the Internet is 100 per cent secure. As a result, while we try to protect your personal information, FMS cannot guarantee the security of any information you transmit to us and you do so at your own risk. When we collect your personal information we use strict procedures and security features to prevent unauthorised access.


You can unsubscribe from FMS enewsletters at any time. Just click on the 'unsubscribe' link in the email. It appears on every enewsletter we send out.

Accessing and updating your personal information held by FMS.

You can ask us what information we hold about you by contacting us. Please note that we may charge a fee of £10 to cover our admin costs. 

Please keep your information up to date by letting us know of any changes:

26 Kings Hill Avenue,
Kings Hill,
West Malling,
ME19 4AE

Tel: 01732 526320
Email: [email protected]


Changes to this policy

We may change our privacy policy from time to time, so please check back periodically.


Cookies are small data files that are sent from a website to your computer or mobile phone. They are stored on the hard drive of your device. Some are stored just for the duration of your visit to the website, others are stored for much longer periods. 

This page tells you about how FMS use cookies and how you can make choices about deleting and rejecting cookies. By using FMS's website, you consent to our use of cookies. 

If you'd like to learn more about cookies in general, we recommend the About Cookies website

How we use cookies

  • We use cookies to make our website work better for you.
  • Our website does not use cookies that give us access to any personal information about you. 

Third-party cookies

Third-party cookies are ones that are not set directly by FMS, but they may be dropped onto your computer by a third party when you use our website, or do certain things on our website. 

For instance, we use Google Analytics to help us improve the website. Google Analytics uses cookies that are not controlled by FMS but which are active when you use our website.

As third party cookies aren't set by us, we can't control how they work - but we can control which websites we choose to work with. We take your privacy seriously and we would never work with a website we don't trust.


We want our website to be as user friendly as possible. To help us understand how well the website is working (and how we can improve it!) we use third-party analytics tools such as Google Analytics. 

Analytics tools help us collect information about how people in general use our website. For instance, it helps us monitor how many people visit each page, how long people stay on each page, which search engines people use to find our website and which links are clicked on. 

These cookies do not collect or store personal information about you. Analytics data cannot be used to identify you, or to tell us what you did on our website. It is completely anonymous. 

Our website works better with cookies enabled. Our cookies don't give us or anyone else access to your personal data. 

We strongly advise you to keep cookies enabled when you use our website. However, you can use your browser to delete and reject cookies. There are instructions on how to delete cookies and how to control cookies on the 'About Cookies' website.

ICO Registration

Registered with the Information Commissioner's Office - Registration number: ZA760140

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Registered in England No. 2990038

Registered Office: 3 - 4 Bower Terrace, Tonbridge Road, Maidstone, Kent, ME16 8RY

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